Frequently Asked Questions
How Many Months Is The Course?
The core course is the first month. All you really need to reduce eye strain, stop progressive lens-induced myopia, and manage your own prescriptions responsibly is available there. lf you want to delve into more topics discussing more suitable distance prescriptions, positive stimulus, night vision and peripheral vision, there are two more optional months available.
Do I Have To Use Paypal?
Right now it’s our only payment option for the Web course. Paypal does let you use your credit card to pay, and it is a very strong way to ensure that your credit card information is safe. Paypal also insists that we process refund requests promptly, so you have that additional assurance that we honor our 365 day refund policy.
Can I Stop My Subscription Anytime?
Of course. You may want to take some time to catch up, pause, or implement what you learned. Just send us a quick e-mail and suspend your Paypal subscription.
Do You Guarantee Progress?
We guarantee that you only pay for what you find useful, and we provide all the support we can via the forum to help you progress.
How Long Can I Use The Forum Support?
Forum support is indefinite for all current and previous subscribers. If you contributed to the site via any course or donation, you will always have access to the support forum.
Is This All For Real?
This is the most common of all questions. We do everything we can to set your mind at ease that this is in fact a viable alternative to glasses or surgery. The support forum and thousands of posts are open for you to read. We offer a long free trial and an even longer refund guarantee. If this was not the real deal, we couldn’t get many contributions, and the support forum reflects the reality of participant experiences.
What Is +Therapist?
The basic course includes forum support. However, if you have prescription specific questions you want us to cover, you will want to choose +Therapist to get advice. It takes more time for us to assess your current state and make suggestions, hence the slightly higher fee. It is quite worth it, if you want confirmation about where to go with lower prescriptions!
What Is One-On-One?
The Web courses are designed as a “self service” solution to improving your eyesight. We structured them to give you everything you need, piece by piece, to fully understand your myopia, and to rehabilitate your eyesight. The Web course is meant for all kinds of myopes, so it has to make a whole lot of assumptions and concessions. This is fine in most instances. However, if you want to adapt the course, tailor it to your individual case and lifestyle requirements, you will want one-on-one. You get indefinite access to all the Web materials, and additionally spend time with us to customize the approach to give you the most potential improvement.
What About Other Ways To Support This Site?
We don’t yet have a “donation” function. The options are the paid courses, which you can continue to make a monthly contribution to as long as you choose. We appreciate and need your support! Most of the site is free, and we would like to continue adding valuable content to help you improve your vision.
What Else Do I Need To Buy?
Most of what you need is knowledge. Beyond that, measuring tools are just a print out or a few dollars. You will likely want reduced prescriptions to protect your eyes and get the opportunity for positive stimulus – we don’t sell these, but you can buy them inexpensively online, or from your local optician. Search the blog for lots more on the subject of prescription purchases, or post your questions in the forum!
How Does The Refund Guarantee Work?
The refund guarantee covers the full first month of any of the Web courses. If at any point during or the whole year after you take the core course you feel you didn’t get your money’s worth, send us a quick e-mail and get a refund for the core course. No questions, no forms, no hassles.
*Note that one-on-one does not qualify for refunds (lots of therapist time!) and any optional months past
the first month are also not eligible (though if there is an issue, please do send us an e-mail).
Is My Personal Information Safe With You?
Payments are all processed in Paypal, your payment information is never sent to us directly. Paypal also guarantees delivery and refund processing. We also take all of your other personal information very seriously, using database encryption, hacker protection software, and third party audits.
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